QUESTIONS?

Check out the frequently asked questions below, or contact us for additional information.

HOW DO I JOIN THE GRATSY COMMUNITY?

You can sign up to join our community through the Gratsy Messenger Bot. If you don't have a Facebook account, you can sign up for Messenger by using your phone number.

IS GRATSY REALLY FREE?

Gratsy is completely free to join, and we do not ask for credit card information. If you have questions about Gratsy, you can find our privacy policy and terms & conditions here on our website.

HOW DO I KNOW IF I WILL BE RECEIVING A SPECIFIC SAMPLE OR OFFER?

Samples and offers in the Gratsy community are curated so there is limited availability. We will notify you when samples or offers are headed your way! Even if you don’t receive a specific sample, you are eligible for future samples and offers from Gratsy.

HOW CAN I CHANGE MY ADDRESS OR OTHER INFORMATION?

If you want to change any of the answers you submitted through the Gratsy Messenger Bot, please type HELP into the bot, and our FAQ & Help Menu will pop up. Follow the prompts to update your information.

CAN I CHOOSE THE CHARITY FOR GRATSY TO DONATE TO?

At this time charitable donations will be determined by Gratsy and our participating brand partners.

I'VE CHANGED MY MIND - CAN I UNSUBSCRIBE?

If you are sure you do not want to receive free samples and offers from Gratsy, please type HELP into the bot, and our FAQ & Help Menu will pop up. Follow the prompts to under “Subscription Status” to unsubscribe. Just a reminder, we do not ask for any credit card information, and it is completely free to join the Gratsy community.

 

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